Swansim. Wherever
You Land. Go Beyond Borders.
Like a swan across water, your data glides. Seamless, silent, sublime.
Our most requested routes
Set your course and experience uninterrupted connection
Select your destination
Pick the plan that fits your journey.
Scan & install
One QR. Seconds to glide online.
Enjoy effortless data
Roam as gracefully as a swan.
FAQs
Concise answers for the thoughtful traveller.
What eSIM plans are available ?
We offer two plan families designed to suit every itinerary:
Local Plans
Ideal For: A single country or city break
Key Features: Country-specific coverage, competitive data tiers, no contract
Global Plans
Ideal For: Multi-country or long-haul trips
Key Features: One profile, multiple countries, automatic network selection
Each plan is available in several data bundles, so you can match allowance to journey length and usage habits.
Is my device eSIM-ready?
Most recent, unlocked smartphones and tablets—including Apple iPhone XR or later, Samsung Galaxy S20 series and above, Google Pixel 4 and newer—support eSIM.
Check your device settings for “Add eSIM” or consult your manufacturer’s list before purchase.
How do I activate my Swansim eSIM?
1.Purchase & receive your QR code
A unique QR is delivered instantly to your email and Swansim account.
2. Scan & install
Open your device’s camera (or “Add eSIM” menu) and scan the QR.
3. Confirm connection
In mobile-network settings, ensure the new profile shows “Active” and data roaming is enabled. You are ready to go.
My eSIM is not working—what should I check first?
1. Mobile Data & Data Roaming — both toggles must be on.
2. Device reboot — a simple restart often restores connectivity.
3. Coverage — verify that you are within a listed network area.
Still offline? Contact Swansim Support via chat or email; include your order ID and any error messages for faster assistance.
Which countries are covered?
Every product page lists the exact countries and regions included in that plan. Please review this list before purchase to confirm coverage for your destination.
Need personalised assistance?
Complete the form on our Contact Us page or email [email protected]. Our support team responds within one business day for most queries.
What happens to unused data after expiry?
Unused data expires at the end of the plan’s validity period and cannot be carried forward
or refunded, so select a bundle size that matches your travel dates.
Can one eSIM be used on multiple devices?
No. Once an eSIM is installed and activated, it becomes permanently associated with that specific device and cannot be transferred or re-installed elsewhere. Choose the device you intend to use throughout your trip before activation.
Swansim Blog
Travel wisdom in elegant prose.
